Terms and conditions
Last updated: September 2026.
Who provides the service
Industrial AI Tech Ltd ("Amity"), a company incorporated in the United Kingdom and registered at Companies House under number 16261096, with its registered office at 20-22 Wenlock Road, London, N1 7GU, United Kingdom. Contact email: main@aitechindustrial.com.
These terms govern the purchase and use of the service. By signing up, you accept what is set out here.
What the service includes
We create and manage your advertising campaigns on Google, Facebook and Instagram, and review and adjust them on an ongoing basis. We build and host a web page for your service. We set up an assistant that replies on your WhatsApp and books appointments. And we give you reports on what was spent, the messages received and the appointments booked.
Before we start, we carry out a free audit of your business and tell you honestly whether advertising is going to pay off for you. If we think it will not, we will say so.
Price and who pays for what
Our work costs €79/month, VAT included. There is no set-up fee, no pricing tiers and no commission on what you bill.
The first 7 days of our work are free. If you decide not to continue during that period, you owe us nothing for our part.
The advertising budget is separate and we do not charge it. You pay it directly to Google and Meta from your own accounts, it goes entirely towards showing your adverts, and you decide how much it is and when to raise it, lower it or pause it. We recommend starting at around €10 a day, but the figure is your choice.
During the 7 free days, the advertising budget is still spent, because it is charged by the platforms, not by us.
How to sign up and how to pay
You sign up for the service through this website or on WhatsApp. The subscription is charged monthly in advance through Stripe, our payment provider. Your card details are processed by Stripe; we never see them.
If a payment cannot be taken, we will let you know and may suspend the service until it is settled.
No minimum term
You can cancel whenever you like, with no penalty and no explanation needed. Cancellation takes effect at the end of the period already paid for: we keep working until that date and do not charge you again.
When it ends, your campaigns and your advertising accounts remain yours. The web page we built for you is no longer hosted by us unless we agree otherwise.
What we expect from you
That the details you give us are accurate and up to date, and that you give us the access we need to do the work.
That the content we advertise is lawful and that your business complies with the rules that apply to it. This matters especially in the healthcare and aesthetics sectors, which have their own rules about what may be promised and how it may be advertised. We adapt the campaigns to the platforms' rules, but responsibility for your business is yours.
That you respond within a reasonable time to the people who write to you. The assistant books appointments; keeping them is up to you.
The assistant and your customers' data
The assistant talks on your behalf with the people who write to you. For those people's data you are the controller and we act as processor: we process it solely to provide the service to you and under your instructions. To draft the replies and transcribe voice notes we use technology providers, listed in the privacy policy.
The assistant's replies are generated automatically. We monitor its behaviour, but you can step into any conversation and ask us to switch it off whenever you like.
What we do not promise
We do not guarantee a specific number of customers, messages or appointments, or a given cost per appointment. The result of advertising depends on your industry, your area, your prices, your competition, the budget you allocate and on decisions by Google and Meta that we do not control.
Nor are we responsible for outages, policy changes or account suspensions decided by those platforms, although we will do what is reasonable to resolve them with you.
Ownership of what we make
The text, images and materials you give us remain yours. You may keep using the adverts and the page we prepare for you after the service ends. The technology, the panel and the tools we work with are ours and are not transferred with the service.
Liability
We are liable for direct damage we cause by breaching these terms, up to the amount you have paid us in the last twelve months. We are not liable for loss of profit or indirect damage. Nothing above limits any liability that the law does not allow to be excluded.
Changes
We may update these terms. If a change affects you significantly, we will give you at least thirty days' notice and you will be able to cancel at no cost before it takes effect.
The mobile app
We give you the right to use the Amity app for as long as your contract lasts: it is a personal licence, for your business, which you may not transfer or resell. The app remains ours.
The app needs an internet connection to work. We do not guarantee that it will be available without interruption, and we may release new versions with improvements and fixes.
If you subscribe from the app
When you subscribe from the app, payment and renewal are handled by the store: Google Play or the App Store, depending on your phone. The subscription renews automatically at the end of each period unless you cancel it at least twenty-four hours beforehand, and cancellation is done from your account in that store, not from here. The price and the period are shown to you before you confirm the purchase.
Refunds for a purchase made in the store are decided by the store under its own terms. If you sign up another way, the price section above applies.
The advertising budget is not part of the subscription and is charged separately: it is the money that goes to Meta and Google, and we charge it to the card you save in the app as it is spent.
Governing law
These terms are governed by Spanish law. For any dispute, the parties submit to the courts and tribunals that have jurisdiction under the applicable rules.