Delete your account

You can delete your Amity account whenever you like, and there is no need to call us or explain why.

From the app

Open the app and go to Profile → Account → Delete my account. We will ask you to type the name of your business to confirm it is not an accidental tap.

Without the app

If you have already uninstalled it, write to main@aitechindustrial.com from the email address you signed up with, with the subject "Delete my account". If you write from a different address we will ask you for a detail only you could know, to make sure the account is yours. We process the request within thirty days at most.

What happens when you ask

That same day advertising stops and the subscription is cancelled, so that nothing more is charged to you.

Your data is deleted after thirty days. During that period you can change your mind and get the account back exactly as it was: write to us, or open the app again and tap "Keep my account".

What is yours is deleted: your business details, your campaigns and their materials, the conversations with your account manager, the details of the people who wrote to you through the advertising, and your phone's identifier for notifications.

What we keep, and why we cannot delete it

Invoices and accounting entries, because the law requires us to keep them: six years for commercial records and four for tax records. They are tied to billing, not to your activity within the service.

The technical access log, for twelve months, for security.

None of that is used to contact you again or for advertising.

Your card

Your card details have never been in our systems: they are processed by Stripe. When the account is deleted we ask Stripe to stop associating it with you.

If you subscribed through Google Play or the App Store, cancel the subscription in your account with that store too: we cannot do it for you.